If you lose a library item or damage a library item, please contact the library before you do anything. Some people go out and buy a replacement before talking to us. If the item belongs to another library, that library may not accept replacements. And even if the item belongs to the El Paso District Library, the head librarian may not want a replacement either, depending on the item.
We know there has been confusion on this issue in the past. But, our library system is ironing out policies that all libraries should follow to make this process work smoother.